WS-01 Rookies & Newcomers Workshop
Presenters: David Cohen, Firestone Financial Jerry Merola, Amusement Entertainment Management, LLCJim Newberry Rich Oltmann, Trails Family Entertainment Centers Rich Sanfilippo, Sam’s Fun City Beth Standlee, TrainerTainment, LLC David Sterling, Sterling & Sterling Cost: $429 IALEI Members; $479 Non-members (before August 1, 2008) Continental Breakfast, Lunch, Afternoon Break, Workbook, Reception. Cost also includes admission to Fun Academy and the Exhibits
Rookies participants DO NOT need to register separately for Fun Academy.
Topics include: Arcade Layout Attractions Corporate/Group Sales Facility Design Feasibility Studies Finance Food & Beverage Insurance Marketing Operations …and it doesn’t stop there!
You will have the opportunity to take advantage of the “Red Carpet Rookies Treatment”. Our team will be there for you every step of the “Fun Expo Way”. We will maximize your time and investment by offering the following value-added options:
WS-02 ALL NEW SESSION! ServSafe™ Food Safety Training Program & Certification Exam
Cost: $129 IALEI Members; $149 Non-members (before August 1, 2008)
Includes: Class supplies, exam and lunch. Pre-registration is required for this event. You must be registered by August 1, 2008 in order to attend this workshop. Registrations will NOT be accepted at the door. Textbooks will be mailed to you at least three weeks prior to the program for review purposes. There will be no refunds for cancellation of this program after August 1, 2008.
Help protect your customers, your employees, and your business by participating in a ServSafe® Food Safety Training Course at Fun Expo. ServSafe®has always set the standard in food safety training and certification.
Why ServSafe® Training? Because you need the highest standard of food safety training and certification. The ServSafe Program has evolved to meet the most urgent food safety training challenges in our industry and it is more engaging, for greater comprehension and better application. Food safety impacts your customers, your employees and your business. With so much on the line, the right preparation means everything.
WS-03 IALEI Inflatable Safety Certification Course
Includes: Lunch, handouts, workbook, exam This workshop is a must for people who own/operate outdoor rental inflatables, indoor inflatable facilities, family entertainment centers with indoor inflatables, and inspectors or manufacturers of inflatables.
This course is based on ASTM International Standard F-2374-07 (Design, Manufacture, Operation, and Maintenance of Inflatable Amusement Rides and Devices) and was developed in conjunction with the Responsible Operators of Amusement Rentals (ROAR).
The purpose of this eight-hour course is to: Identify hazards found in the setup and operation of inflatable devices
Testing will commence immediately following the workshop.
WS-04 LASER TAG FUNDAMENTALS WORKSHOP Starting & Operating a Successful Laser Tag Attraction
Cost: $39 IALEI Members; 149 Non-members (before August 1, 2008) Includes: Continental breakfast and all handout materials An experienced team of design, building, and management professionals specializing in the laser tag industry have put together an all new workshop to give you more options, more opinions, and answers to more of your questions on how to open and operate a successful laser tag attraction.
For new operators, this fast-paced energetic workshop will focus on the laser tag industry’s history and statistics, the keys to site selection, site development, operations, and marketing for a successful laser tag attraction. For experienced laser tag operators, this invaluable workshop will solve the challenges of lackluster operations, ineffective marketing promotions, and slumping sales. By focusing on proven "turn-around" strategies, keys to competing in your marketplace, and operations and marketing best practices, this course will ensure your laser tag attraction reaches the highest levels of success and profitability. Topics include:
WS-05 REDEMPTION WORKSHOP Hands-On Redemption: See It, Touch It, Feel It
Cost: $39 IALEI Members; 149 Non-members (before August 1, 2008) Includes: Afternoon break and all handout materials.
Join well-known industry experts for this hands-on experience and learn how to really make money in this business. All you need to do is show up – we’ll have the games and show you how to make them look good, play well, and be programmed and priced correctly to provide your customers with the best value.
You will also learn the basic maintenance of how to load tickets, clear token and ticket jams, and what to look for to keep your redemption games in top operating condition.
See how to set up a redemption prize center properly as we show you the “before” and “after” of a full redemption prize center right there in the room. In addition we will cover all of the basics of redemption, game and room layout, traffic flow, and secrets on how to make even more money with your games.
FUN-01 ADDING FOOD TO YOUR FUN: SETTING UP A CONCESSION TO FINANCIALLY SUCCEED
This seminar will emphasize the basics needed to launch a food and beverage (f/b) operation within the captive market setting. Concessions revenues deserve close attention just for the profit potential they represent. Setting up the foundation and a framework of systems and procedures for management to follow can maximize that potential. Included in the discussion:
FUN-02 WAVES FOR TEENAGE WORKFORCE SUCCESS: RECRUITING, INTERVIEWING, HIRING
Your success depends on the service delivered by those closest to the customer. And for thousands of businesses that means…teenagers! At times, they may confuse and frustrate you with their ability, ambition, attendance, attitude and appearance. However, when you tap into the enthusiasm and efficiency that they can deliver, they will excel at work and increase their contributions and commitment. After all, it all starts with recruiting, interviewing and hiring.
You will learn: • Five elements necessary to create a lasting culture of success • Secrets to managing retention • Why today’s teens are the way they are • Communication tips that produce results • Hire better, reduce turnover and create loyalty
FUN-03 MAKING THE GRADE WITH EDUCATIONAL PROGRAMS
Learn how your facility can score an A+ by adding classes for the elementary through high school level. See how these award-winning programs can be adapted to your facility by using the attractions you already have. Participants will become the students in an actual classroom demonstration. It doesn’t stop there as you will also learn how forming partnerships with your schools will set your facility apart from your competition.
FUN-04 POS/DEBIT CARD FORUM – EVERYTHING YOU WANTED TO KNOW BUT JUST DIDN’T KNOW WHAT TO ASK!
Talk to the experts. Owners and operators participate in an open forum to answer your questions regarding the highs and lows of today’s technology opportunities. You have an open forum to ask questions and understand how point of sale and debit card integration can help you market, track, and operate your facility. Representatives of the major POS/Debit card companies will be in attendance to answer your technical questions but this is no sales pitch. You’ll interface with your peers and understand which systems make the most sense for your operations.
FUN-05 ARE YOU PREPARED? INCIDENT RESPONSE TRAINING
It’s an operator’s worst nightmare. An incident has occurred at your facility and after the dust settles, the time has come to review your documentation and determine what happened. But, what if you had never trained your staff on how to write a witness statement? What if you were relying on the written statement of a young staff person who states they saw someone doing the wrong thing, but has never written a witness statement before? How do you translate what you saw into a written statement? During this session we will prepare you for such an event. Participants will watch an actual incident live in front of their eyes and then practice creating those valuable documents. In addition, the presenter, Alan Ramsay, will also discuss ways to train your staff and give you common helpful hints that can help you when you need it the most. Participants will leave this session with sample documents and sources to help them effectively train their staff. Don’t wait until it’s too late; now is the time to prepare! Attend this session to help your business survive after an incident.
